Frequently Asked Questions
Get answers to common questions about plumbing emergencies, whole house repiping, diagnostics, and pricing policies.
General Questions
Yes! Emerald Plumbing offers 24/7 emergency plumbing services across Metro Orlando. Whether it's a burst pipe, sewer backup, or major leak, our team is ready to respond day or night. Call us at (407) 898-3538.
We serve the entire Metro Orlando area including Orlando, Kissimmee, Winter Park, Celebration, Altamonte Springs, Sanford, Lake Mary, Oviedo, Winter Garden, Clermont, and all surrounding communities.
Absolutely. Emerald Plumbing is fully licensed, bonded, and insured. We maintain an A+ rating with the Better Business Bureau and have over 1,343 Google reviews with a 4.8-star rating.
No. We never subcontract. All of our technicians, supervisors, and office dispatchers are direct, in-house employees who are highly trained and treated exceptionally well.
RePipe & Piping Questions
If your house was built with Polybutylene or older CPVC pipes, you run a high risk of sudden leaks and water damage. Older CPVC pipes become extremely brittle over time, and polybutylene is known for sudden joint failures. Repiping eliminates the risk of flooding and preserves your home's equity.
Because we have 7 dedicated repiping crews, we can complete the actual pipe installation for most standard homes in a single day, minimizing water shut-off time and disruption to your household.
Yes, our repiping price typically includes professional drywall patching. We only cut drywall where it is absolutely necessary, and our drywall crews temporarily replace the pieces until the city/county inspector approves the plumbing, completing the repair the following day.
Yes, immediately after running the new lines we complete an air test at 100psi, which is witnessed by the homeowner and documented with a signed affidavit before turning the water back on.
Pricing & Disclosures
Due to material supply issues and rapid price adjustments from product manufacturers, plumbing estimates are subject to change. We do everything we can to keep our prices fair and communicate any adjustments immediately.
Older CPVC pipes become extremely brittle with age. To protect your home, we mandate shutting off the water at the main valve before doing any repairs on houses that have older CPVC pipes to prevent accidental line bursts during simple fixture changes.
Still Have Questions?
Our dispatch and customer support team is available 24/7 to answer any specific questions you may have.